Requests for refunds from first-time buyers made within 14 calendar days of the original purchase date will be honored. To request a refund forward a copy of your original purchase confirmation email to the email address on the confirmation along with a brief explanation of why you are dissatisfied. If you purchased the ebook, delete all copies of the ebook from your devices and confirm that you have done so in your refund request.
Partial bundle returns void the bundle discount offer. If you return just the ebook or online study tools portion of a bundle order you will be credited back the full retail price of the product returned less the full bundle discount you received when you made your purchase. The net effect is that you are charged the non-discounted retail price of the product you keep.
Due to the digital nature of the product and to prevent abuse, only first-time buyers are eligible for a refund. Once you have received a refund you will not be able to purchase from this site in the future.